Card on File Policy
Secure Card on File — Required to Schedule Service
To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.
The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.
Why We Require It — faster, smoother service
Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.
Zero friction schedulingHow It Works — text “LINK”
Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.
2-minute setupSecurity & Compliance — bank-level protection
Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.
Encrypted • TokenizedWhen We Charge — only for approved work
Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.
Transparent billingHolds / Pre-Auths — what to expect
A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.
Standard banking practiceMultiple Properties — keep accounts organized
We can associate one card with multiple addresses or keep separate cards per property—your choice.
Flexible account setupUpdate or Remove — you're in control
Update or remove your card at any time—text LINK for a new secure form or contact the office.
Easy self-serviceReceipts & Records — instant proof
Every charge generates an itemized receipt via text/email for your records and warranty support.
Automatic receipts
